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PRIVACY POLICY

This privacy notice is all about how we collect and process your personal data by your use of our website www.gogocleaning.com. By providing your data, you justify to us that you are over 14 years of age.

GoGo Cleaning Limited is the data controller and is responsible for your data (referred to as “we”, “our” or “us” in this privacy notice).

Our full contact details are:

Full name of legal entity: GoGo Cleaning Limited.
Email address: info@gogocleaning.com

Postal address: The Old Chapel, 14 Fairview Drive, Redland, Bristol BS6 6PH

It is essential that the information we have about you is correct and the recent one. If at any time your personal information changes, please let us know by emailing us at info@gogocleaning.com.

What personal data do we collect, for what purpose and on what ground we process it?

Personal data is used to identify an individual, and it doesn’t contain anonymized data.
We may process the following categories of personal data about you:

  • Customer Data
    It comprises data related to any purchase of goods and services such as your title, name, delivery address, billing address, phone number, email address, contact details, card details and purchase details. The data is processed to supply the services or goods you have purchased and to keep the record of such transactions.
  • Communication Data
    Communication data contains any communication that is sent by you to us whether it is via a contact form on our website, via text, email, social media posting, social media messaging, or any other communication that you send to us. This data is processed for the purpose of keeping records, communicating with you or for pursuing and defending legal claims.
  • User Data
    User data includes information about how you use our site or any other online services along with any data or information that you post for publication on our site or via other online services. The data is processed to operate our site and to make sure you get relevant content, to ensure the security of our site, to maintain back-ups of our site, database and to allow publication and administration of our site, other online business and services.
  • Technical Data
    This data contains information about how you use our website and online services such as your login data, IP address, browser details, navigation paths, device you use to access our site, timezone settings, how much time you spend on our particular page and the number of times you visit our site.
    We process this information to break down your utilisation of our site and other online services, to manage and secure our business and site, to deliver relevant advertisements and website content to you and to comprehend the effectiveness of our advertisement. Our legal ground for this data processing is our legal interests which in this case are to allow us to control our site and our business legitimately and to develop our business and to decide our marketing strategy.
     
  • Marketing Data
    Marketing data contains information about your marketing and communication preferences. We process this information to allow you to take part in our promotions including free giveaways, competitions and prize draw to provide relevant advertisements and content to you and to comprehend the effectiveness of our advertisement. Our legal ground for this data processing is our legal interests which in this case are to research how users or customers use our services, to develop them, to decide our marketing strategy to grow our business.
    We may utilise User Data, Customer Data, Marketing Data and Technical Data to provide relevant advertisements and website content to you and to measure the effectiveness of the advertising we provide you. Our legal ground for this data processing is legal interests which is to develop our business. We may likewise utilise such information to send other marketing communications to you.

Sensitive Data

We don’t collect any confidential information or data about you. Sensitive information alludes to data that contains details about your religious or philosophical convictions, race or ethnicity, sexual orientation, sex life, trade union membership, political opinions, information about your genetic and health and biometric data. Plus we don’t gather any information about criminal offences and convictions.
Where we are required to gather personal information by law, or under the terms of the agreement between us and if you don’t give us that information when asked for then we will be unable to perform the contract (for instance, to deliver products or services to you). We will not be able to provide the product or service to you if you do not provide the requested information.
For more details and information on this, please feel free to email us at info@gogocleaning.com.

How we collect your personal information

  • When you provide the information directly to us by filling our online contact form or by sending us emails.
  • Another way is when you use our site and use cookies. To know more details about this, please take a look at our cookie policy.
  • We may get information from third parties like advertising networks, analytics providers, search information providers, providers of payment, technical and delivery services.

Data Security

We have set up security measures to keep your information from accidentally getting lost, changed, used, accessed or disclosed without authorisation. We only allow access to your personal data to those who are partners and employees, who have a business, need to know such data. And your personal information will be processed on our instructions and will be kept confidential.
We have procedures for dealing with any suspicious personal data infringement and if we are legally required any infringement will be notified to you or the applicable regulator.

Data Retention

We will hold your personal information until it fulfils the objectives we collected it for, such as for satisfying any legal, reporting or accounting requirements.
While deciding the right time to keep the information, we see the potential risk of loss due to its nature, amount, sensitivity, unauthorised use or disclosure, processing purposes.
For tax purposes and as per the law we can only keep the basic information about our customers like identity, contact, financial and transaction data till six years after they stop being customers.
In some cases, we may anonymize your personal data or information for statistical or research purposes in which we may utilise this data indefinitely without further notice to you.

Your Legal Rights

When it comes to legal rights you have rights to your personal information that includes correction, the right to request access, restriction, erasure, transfer, to object to processing, to the portability of data and to withdraw consent as according to data protection laws.

Cookies

You can make the settings in your browser to reject all or some browser cookies, or to alarm you when site set or access cookies. If you refuse or disable cookies, you will not be able to access some parts of the website or not function properly. For more details and information about the cookies we use, please check our cookie policy.